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Department of Financial Services

Compliant

DFS · Last updated Mar 5, 2026

Total AI Systems

3

Consequential Systems

1

NIST RMF Aligned

3 of 3

Bias Testing Complete

3 of 3

Registered AI Systems

Insurance Fraud Detection

Shift Technology

High

Analysis of insurance claims to identify fraud indicators across regulated entities

ConsequentialHuman OversightNIST RMF

Data Sources

Financial recordsPersonal identifiable information (PII)
CompleteDeployed May 1, 2022

Complaint Classification

In-house

Low

NLP-based routing and categorization of consumer complaints about financial services

Human OversightNIST RMF

Data Sources

Public recordsPersonal identifiable information (PII)
CompleteDeployed Aug 15, 2023

Market Surveillance

NICE Actimize

Medium

Monitoring financial markets for regulatory compliance and suspicious trading patterns

Human OversightNIST RMF

Data Sources

Financial recordsPublicly available datasets
CompleteDeployed Nov 20, 2021

Agency Contact: Adrienne Harris · adrienne.harris@dfs.ny.gov